Privacy Policy

ClimateSmartWeather ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at climatesmartweather.com and use our climate intelligence platform. Please read this policy carefully. If you disagree with its terms, please discontinue use of the platform.

We may collect the following categories of information: (a) Account Information: When you create an account, we collect your name, email address, and authentication credentials. (b) Usage Data: We automatically collect information about how you interact with the platform, including pages visited, features used, time spent, and device information such as IP address, browser type, and operating system. (c) Location Data: With your permission, we may collect approximate geographic location to provide localized weather and hazard data. (d) Communications: If you contact us, we retain records of that correspondence. We do not collect payment information directly — any future payment processing will be handled by certified third-party processors.

We use the information we collect to: (a) provide, operate, and maintain the platform; (b) improve, personalize, and expand our services; (c) understand and analyze how you use the platform; (d) develop new products, services, features, and functionality; (e) communicate with you, including for customer service, updates, and promotional purposes (with your consent); (f) send you push notifications for severe weather alerts and hazard warnings (with your consent); (g) detect and prevent fraud and abuse; (h) comply with legal obligations.

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances: (a) Service Providers: We may share data with trusted third-party vendors who assist in operating our platform (hosting, analytics, email delivery) under strict confidentiality agreements. (b) Legal Requirements: We may disclose information if required by law, court order, or governmental authority. (c) Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction. (d) Aggregated Data: We may share anonymized, aggregated data that does not identify individual users for research or analytical purposes.

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. We use: (a) Session Cookies for authentication and session management; (b) Preference Cookies to remember your settings; (c) Analytics Cookies (anonymized) to understand platform usage patterns.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit using TLS/SSL, secure session management with signed JWT tokens, regular security audits, and access controls limiting who can access user data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us at [email protected]. We will respond to deletion requests within 30 days. Note that some information may be retained in anonymized form for analytical purposes, and certain data may be retained longer if required by law.

Depending on your location, you may have the following rights regarding your personal data: (a) Right to Access: Request a copy of the personal data we hold about you. (b) Right to Rectification: Request correction of inaccurate data. (c) Right to Erasure: Request deletion of your personal data ("right to be forgotten"). (d) Right to Portability: Request your data in a portable format. (e) Right to Object: Object to processing of your personal data. (f) Right to Withdraw Consent: Withdraw consent for data processing at any time. To exercise any of these rights, contact us at [email protected].

Our Service is not directed to children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we discover that a child under 13 has provided us with personal data, we will delete such information from our servers immediately.

With your explicit consent, we may send push notifications to your device for severe weather alerts, major earthquake events, and other critical climate hazard warnings. You can opt out of push notifications at any time through your browser or device settings, or by updating your notification preferences in your account settings. We will never use push notifications for marketing purposes without your separate explicit consent.

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. By using the Service, you consent to such transfers. We take appropriate safeguards to ensure that your personal data remains protected in accordance with this Privacy Policy when transferred internationally.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. For material changes, we will provide prominent notice on the platform or via email. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, your personal data, or wish to exercise any of your rights, please contact our Data Protection team at [email protected]. We will respond to all requests within 30 days. For general platform inquiries, visit climatesmartweather.com.